Rabbit IT Sdn Bhd (RISB) was incorporated in 2013 by a group of experienced IT professionals with various IT background.
Our people comprises of highly skilled personnel and certified technical specialists. We have been helping customers in crafting support solutions as well as involved in the specification, implementation, integration and support of some of Malaysia’s most innovative IT projects.
This experience is packaged and delivered through our services, providing our customers with the confidence that their needs will be expertly executed based on their IT to business alignment requirements.
RISB's core vision statement is to be the Technical Solutions & Services Advisor to our customers.
By managing customer's hardware, software and related applications, we ensure our customers stay focus to excel in what they know best. They will have a peace of mind as their technology needs as well as complex and technical issues will be addressed and managed by our people. Customer's availability to operate their business consistently, efficiently and effectively with the help of IT is key to us.
All our technical staffs are well trained, certified and qualified. They have a breath of experience ranging from minimum of 5 years to more than two decades of IT operation, support and solutions experience.
RISB has developed strong relationships with industry-leading technology companies in order to provide comprehensive solutions to customers that consistently meet their business needs. Collaborating with a right group of technology partners, RISB gains access to emerging technologies that enable our team to stay at the forefront of innovation.
We help our customers meet the challenge of operating in a complex multi-channel, on demand world where client experience is increasingly paramount as a business differentiator.
Our customers benefit from the consistency of our highly qualified and well-appreciated engineers. They are trained to use an extremely friendly and non-confrontational approach, whether remotely or onsite, gaining trust in sometimes highly complex communications, which leads to great success from the interaction, allowing customers to meet challenging targets, increase revenues, improve customer service, balance demand fluctuations, and increase customer retention and acquisition.
